Last updated: 23 September 2026

These terms cover your use of [WEBSITE]. By using the site, you agree to them. Purchases are also covered by our Terms of Sale.

1. Who we are

The site is run by [LEGAL NAME], trading as Oséa, [REGISTERED ADDRESS]. Contact: [SUPPORT EMAIL].

2. Using the site

You agree to use the site lawfully and not to:

• try to access parts of the site, our systems or other customers' data without permission;
• introduce viruses or harmful code, or overload the site;
• copy or collect content from the site in bulk, by automated means or otherwise;
• use the site to send spam or impersonate anyone.

We may suspend access to the site, or to an account, if these terms are broken.

3. Your account

If you create an account, keep access to your email secure, as it is used to log in. You are responsible for activity on your account. Tell us straight away if you think someone else has used it.

4. Our content and brand

The Oséa name, logo, text, photos, videos and design of the site belong to us or to the people who licensed them to us. You may view and share pages for personal, non-commercial use. You may not copy, reuse or sell our content without our written permission.

5. Reviews and content you send us

• We only publish reviews from genuine customers who bought the product. We do not write, buy or edit reviews to change their meaning, and we show reviews whether they are positive or negative.
• If a review was given in exchange for a reward or discount, we say so next to it.
• Reviews must describe your own experience. We may refuse or remove reviews that are offensive, false, unrelated to the product, or that include personal data or medical claims.
• By sending us a review, photo or other content, you allow us to display it on our site and social media, with your first name and initial. You can ask us to remove it at any time.

6. Health information

Information on the site is general and for information only. It is not medical advice and does not replace advice from a doctor or pharmacist. Speak to a health professional before use if you are pregnant, breastfeeding, taking medication or have a medical condition.

7. Links to other sites

The site may link to other websites, such as social networks or published studies. We do not control them and are not responsible for their content or privacy practices.

8. Availability of the site

We work to keep the site available and accurate, but we do not guarantee that it will always be available, error-free or up to date. We may change or withdraw parts of the site at any time.

9. Our responsibility

We are not responsible for losses that were not foreseeable, or for business losses, when you use the site. Nothing in these terms limits our liability where the law does not allow it, including for death or personal injury caused by our negligence or for fraud, and nothing affects your legal rights as a consumer.

10. Changes to these terms

We may update these terms. The date at the top shows the latest version, and the version on the site when you use it applies.

11. Law and courts

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts of your home country.